The Clerk vs CEO: What Broken Systems Actually Cost
Kathi walks audiences through the methodology for calculating what operational debt actually costs — and what to do about it.
Kathi Burns speaks from two decades of rebuilding operational infrastructure inside real organizations.

Kathi is not a theorist. She has spent over two decades inside organizations rebuilding the operational infrastructure that makes growth sustainable.
Her talks are the intersection of tactical credibility and strategic vision — audiences leave with a new mental model and an immediate next step.
Kathi walks audiences through the methodology for calculating what operational debt actually costs — and what to do about it.
Drawing on her experience as a licensed 100-ton captain, Kathi explains why the maritime framework for operational readiness maps to organizational systems design.
A deep-dive into the Operational Flow™ Framework — building infrastructure that supports delegation, decisions, and growth at every stage.
How teams can dramatically increase output and build systems that work — using tools they already pay for.
"Kathi does not give you motivation. She gives you a map. Every executive in the room left with a specific thing to fix and a clear reason to fix it."
Bios, headshots, one-sheets and full kits — hosted here so you can download what you need in one click.
Complete speaker package — topics, bio, photos, testimonials.
Press kit for producers, journalists and editors.
Single-page overview for event organizers.
Pre-written introductions for every format.
Word-for-word intro script for emcees.
Print-ready photographs in multiple formats.












Kathi has anchored segments on Fox, NBC, CW6 and beyond — arriving with talking points, lower-thirds, and turn-key visuals.
Bring an architectural conversation to your stage, leadership offsite, or private retreat. Every engagement is shaped to the room — no canned decks.
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