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Last Updated: August 31, 2026
Operational Flow (“Operational Flow,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us or that we collect when you visit or use our website at https://operationalflow.co/ (the “Website”).
This Privacy Policy explains what information we collect, how we use it, how we protect it, when we disclose it, and the choices and rights available to you.
By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.
We may collect personal information and other information in several ways.
You may voluntarily provide information when you:
Depending on how you interact with us, this information may include:
You should not submit sensitive personal information through the Website unless it is specifically requested and appropriate for the particular service.
When you visit the Website, certain information may be collected automatically through your browser, device, and standard web technologies.
This may include:
This information is generally used in aggregate or otherwise in a manner designed to help us understand Website usage, maintain security, troubleshoot technical issues, and improve the Website.
The Website may use cookies, pixels, tags, scripts, local storage, and similar technologies.
Cookies are small text files placed on your device when you visit a website. They can allow a website to recognize your browser, remember preferences, maintain functionality, understand Website usage, and support certain marketing or analytics activities.
We may use the following categories of technologies:
These technologies are necessary for the Website to function properly and cannot generally be disabled through the Website’s normal cookie controls.
They may be used for purposes such as security, page functionality, session management, and basic Website operation.
We may use analytics technologies to understand how visitors use the Website, including which pages are viewed, how visitors navigate the Website, and whether technical problems occur.
These technologies may allow the Website to remember choices or preferences and provide enhanced functionality.
Where applicable, we may use technologies provided by third parties to measure advertising effectiveness, understand Website interactions, or deliver more relevant marketing communications.
You can generally control cookies through your browser settings. Depending on your location, we may also provide additional cookie controls or consent mechanisms.
Disabling certain cookies may affect Website functionality.
We may use personal information for legitimate business purposes, including to:
We may also use information for other purposes that are disclosed to you at the time the information is collected or with your consent where required.
Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following legal bases:
Where we rely on consent, you may withdraw your consent at any time, subject to applicable legal and contractual limitations.
We do not sell your personal information for money.
We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Website and related services.
We may use third-party companies and service providers that perform services on our behalf, such as:
These providers may access personal information only as reasonably necessary to perform services for us and are expected to handle information in accordance with applicable contractual and legal requirements.
We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisers where reasonably necessary.
We may disclose information when we believe disclosure is reasonably necessary to:
If Operational Flow is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
We may also disclose information with your direction or consent.
The Website may contain links to websites, applications, platforms, or services operated by third parties.
Those third parties have their own privacy policies and practices. We are not responsible for the privacy, security, content, or practices of third-party websites or services.
We encourage you to review the privacy policy of any third-party service before providing personal information to it.
Where permitted by applicable law, we may send you information about Operational Flow, our services, resources, events, or other business-related communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the communication or by contacting us using the information provided below.
Even if you opt out of marketing communications, we may continue to send transactional, administrative, security, or other non-marketing communications when necessary.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
The appropriate retention period depends on the nature of the information, why it was collected, whether we have an ongoing relationship with you, applicable legal requirements, and legitimate business needs.
When personal information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it in accordance with our information-retention practices.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmitting or storing information over the internet is completely secure. Accordingly, we cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed despite our reasonable safeguards.
You are responsible for maintaining the confidentiality of any credentials or account information associated with your use of services.
Operational Flow and the service providers we use may process or store personal information in countries other than the country in which you reside.
Where required by applicable law, we take appropriate measures designed to provide an adequate level of protection for personal information transferred internationally.
Depending on the circumstances and applicable legal requirements, these measures may include contractual safeguards, adequacy decisions, recognized transfer mechanisms, or other lawful safeguards.
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These may include the right to:
These rights are not absolute and may be subject to exceptions under applicable law.
To submit a privacy request, contact Operational Flow through the contact information provided on the Website.
To help protect your information, we may need to verify your identity before completing certain requests.
Depending on applicable law, we may ask for information reasonably necessary to verify that you are the person making the request or an authorized representative.
We will process verified privacy requests within the time required by applicable law.
If we decline a request where applicable law provides an appeal right, you may request review of our decision.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
If you are a California resident and California privacy law applies to our processing of your information, you may have additional rights regarding your personal information.
These rights may include the right to:
Operational Flow does not knowingly sell personal information for monetary consideration.
Where applicable, California residents may exercise their rights by contacting us using the contact information provided on the Website.
We may need to verify your identity before responding to a request.
If you are located in the European Economic Area, Switzerland, or the United Kingdom and applicable data protection law applies to our processing of your personal information, you may have rights under applicable data protection legislation.
These may include rights to access, correction, deletion, restriction, objection, portability, and withdrawal of consent, subject to applicable limitations.
You may also have the right to lodge a complaint with the data protection authority in your country or region.
Where we process personal information based on legitimate interests, you may object to that processing in circumstances provided by applicable law.
Where we process information for direct marketing purposes, you generally have the right to object to such processing at any time.
The Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Where applicable law establishes a higher minimum age for consent or collection of personal information, we follow those requirements.
If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can take appropriate action.
Some web browsers offer a “Do Not Track” setting.
Because there is currently no universally accepted technical standard for responding to Do Not Track signals, the Website may not respond to such signals unless required by applicable law.
Where applicable law requires us to recognize legally recognized browser-based opt-out signals, we will process those signals in accordance with the applicable requirements.
We generally do not request sensitive personal information through the Website unless it is necessary for a specific and lawful business purpose.
Please do not submit information such as government identification numbers, financial account credentials, passwords, health information, biometric information, or other highly sensitive information through general Website forms unless specifically requested through an appropriate secure process.
We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
If a change is material, we may provide additional notice where required by applicable law.
Your continued use of the Website after an updated Privacy Policy becomes effective means that you acknowledge the updated policy, to the extent permitted by applicable law.
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Operational Flow through the contact information provided on the Website.
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.